Privacy & Cookies

Legal Notices and Terms of Use

Ashley Skinner of Eco Screeding Ltd. will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information, or location based information. This does however include name, address, email, phone number.

Eco Screeding Ltd. takes the processing of your information very seriously and will use your information only in accordance with the terms of this Privacy Policy.

By consenting to and agreeing the terms of this Privacy Policy you expressly consent and agree to us processing your data in the manner set out herein.

Why We Need Your Data

We need to know your basic personal data in order to provide you with information on our products and services. This contact might be by phone, post, email, text, picture message, or other ways.

We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with your data

All the personal data we process is processed by our staff in the UK.

We might also be obliged to share your information:

  • With any public authority or law enforcement agency (if they ask for it)
  • To comply with law or regulations, or for possible legal proceedings
  • If you give us personal information that’s wrong or we find out (or think) you’re responsible for fraud


How is your information collected?

Information may be collected via our website contact form(s), from an email or letter you send us, via a telephone conversation, Skype, web ‘chat’, SMS text message, or face to face meeting.

When you browse our website we take steps to ensure your safety. When you are on a secure page within our site, a padlock icon will appear next to the page URL (www address) in web browsers such as Google Chrome, Firefox and Internet Explorer. However, if you fill out a website contact form, or email us, the information you send is transmitted normally (insecurely) over the internet, and this cannot be guaranteed as 100% secure.

Your information might be routed via a few countries before it gets to its destination, even if the recipient is ‘just around the corner’ from you. If someone gets into your emails or intercepts them without your permission and, as a result, your personal information is shared publicly, we cannot accept responsibility. This is out of our control as this is the way the internet works.

Whilst we strive to protect your personal information, as outlined above we cannot guarantee the security of any information you transmit to us, and therefore you do so at your own risk. However, once we receive your information, we make our best effort to ensure its security on our systems.

If we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for choosing a secure password and for keeping this password confidential. We ask you not to share your password with anyone.

Via Google Analytics we may collect information on which pages of our website you visit, your IP address, the type of browser you use and the times you access our website.

Google Analytics has its own Privacy Policy which can be accessed here:-

https://support.google.com/analytics/answer/6004245?hl=en

If you purchase a product from us and pay by credit or debit card your sensitive card information is not held by us, it is collected by PayPal, our third party payment processor, who specialise in the secure online capture and processing of credit/debit card transactions. You can view PayPal’s Privacy Policy here:

https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

How long we keep your data

Under UK tax law we are required to keep your basic personal data (name, address, contact details) for a minimum of 6 years, after which time it will be destroyed. Your information we use will be kept with us until you notify us that you no longer wish to receive this information.

What we would also like to do with your data

We’d like to use your name and email address to inform you about relevant products, services and information that we think you might be interested in. This information is not shared with third parties and you can unsubscribe at any time via phone, email or our website.

Use of ‘cookies’

Like many other websites, the Eco Screeding Ltd. website uses cookies. These are are small pieces of information sent by an organisation to your computer and stored on your hard drive, that allow that website to recognise you when you visit. Cookies collect statistical data about your browsing actions and patterns but do not identify you as an individual.

It is possible to switch off cookies by setting your browser’s preferences. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site.

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our site.

You can find out more information about cookies, in general, at www.allaboutcookies.org.

YouTube Cookies

There may be YouTube videos embedded in our website using YouTube’s privacy-enhanced mode. This may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

For more information please visit Google’s information page.

Third Party Websites

Some pages on the Eco Screeding Ltd’s website may include links to third-party websites. These sites are governed by their own privacy statements and Eco Screeding Ltd. is not responsible for their operations, including but not limited to their information practices.

Users submitting information to or through these third-party websites should review the privacy statements of those sites before providing them with personally identifiable information.

What are your rights?

If, at any point, you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/

Any questions regarding this Privacy Policy and our privacy practices should be sent by email to info@ecoscreeding.com. Alternatively, you can telephone us on 07707 085281 or 07851 425673.

Review of this Privacy Policy

We keep this Policy under regular review. It was last updated in April 2018.